For New-Construction Homeowners
Don't let a warranty repair slip past your builder's deadline.
Document every issue, send professional requests to your builder, and keep replies, appointments, and repairs in one place—with reminders before each warranty window closes.
- Photo
- Request sent
- Builder replies
- Repaired
One payment covers your entire builder warranty period—a small cost next to the house you just bought.
- 30-day money-back guarantee
- One-time payment
- No subscription
- Private by default
Buying for a client? Gift New Home Warranty HQ →
Not another home warranty.
New Home Warranty HQ helps you manage the builder warranty you already have.
123 Maple Drive
Closed 42 days ago
Workmanship coverage
323 days left
Hairline crack above bedroom window
Drywall • Scheduled
- Photo & detailsMay 14
- Request sent to builderMay 14
- Builder repliedMay 15
- Repair visitTue May 21, 9:00 AM
Maple Ridge Homes replied by email
Our drywall crew can come Tuesday at 9 AM.Cracked driveway concrete
Concrete • Waiting on builder
Why warranty issues get missed
Settling cracks, sticking doors, nail pops, and drainage problems often show up in the first year. Report them while the details are fresh and your coverage is still open.
It’s easy to overlook
Small issues can get forgotten while homeowners are busy settling into the house.
Documentation gets scattered
Photos, dates, emails, notes, and builder responses often end up in different places.
It’s hard to follow up
Appointments, promised repairs, and builder responses can become difficult to track.
Details get lost over time
Without one complete record, it is easy to forget what was reported and what still needs attention.
See what you get
From the first photo to the final record
Here's what handling one warranty issue looks like inside New Home Warranty HQ.
1. Capture the issue
Snap a photo, pick the room, and note what you're seeing. Takes about 30 seconds.
Title
Hairline crack above master bedroom window
2. Send a professional request
One click turns your notes and photos into a clean, builder-ready warranty request and emails it for you.
WARRANTY REQUEST
Dear Maple Ridge Homes, I am writing to report a warranty item at 123 Maple Drive observed on May 14…
3. Keep the conversation in one place
When your builder replies by email, it shows up right in the issue. No digging through your inbox.
You
Sent warranty request with 2 photos.Maple Ridge Homes
Thanks — our drywall crew can look at this next week. Does Tuesday morning work?You
Tuesday at 9am works. Thank you.4. Track the repair to completion
Log the appointment, note what was done, and mark it resolved—or reopen it if the fix doesn't hold.
5. Own the complete record
Every photo, message, date, and document—exportable as a PDF or ZIP whenever you need it.
123_Maple_Drive.zip
- home.json
- warranty-documents/
- issues/Hairline_crack/photos/
- communications/Hairline_crack.txt
- requests/Hairline_crack.pdf
Features
Everything you need to stay ahead of your warranty
Warranty deadline reminders
Confirm your builder's coverage terms once. We remind you 60 and 14 days before each warranty window closes.
Issue capture from your phone
Take photos, add locations, and note details in seconds.
Professional warranty requests
Generate builder-ready requests with the right language and attachments.
Appointment & repair tracking
Keep builder promises, trade visits, and completion dates in one timeline.
Warranty document storage
Securely upload and access builder warranty, manuals, and addenda.
Builder messages in one thread
Send requests and replies from your dashboard. Builder replies land in the same thread automatically.
Private and secure
Your records are scoped to your home. Partners cannot see your issues.
Works beautifully on mobile
Document an issue from your phone while you're standing right in the room.
Full record export
Download a complete PDF or ZIP of your home records when you need them.
One price. Whole warranty period.
No subscriptions, no recurring charges. Pay once and keep your records for good.
For Homeowners
One payment covers your entire builder warranty period: everything you need to document, report, track, and prove every warranty item in your new home.
- Warranty deadline reminders
- Unlimited issues & photos
- One-click builder requests with PDF
- Builder replies logged automatically
- Appointment & repair tracking
- Warranty document storage
- Full record export (PDF & ZIP)
30-day money-back guarantee. See refund policy
Secure checkout with Stripe
What happens after you buy
- 1Set up your home in a few minutes: address, closing date, and builder contact.
- 2Confirm your builder's warranty terms to turn on deadline reminders.
- 3Report issues from your phone. Requests are emailed to your builder, and their replies land in your dashboard.
Buying for a client? Gift New Home Warranty HQ for $124 →
Title companies, lenders, realtors & inspectors
Give your buyers a closing gift they'll actually use — $124
Why trust us
Your warranty records, your way
Built for homeowners
You control what gets tracked, stored, and shared. We are not a builder or insurance company.
Private by default
Your home records are scoped to your account. Partners who gift the product cannot see your issues.
One-time payment
No subscription. No surprise renewals. Pay once and keep your records.
Professional records
Generate builder-ready requests, track every repair, and export everything when you need it.